Find out everything you need to know about sending chocolate overseas in the mail or by courier. Whether you are an online store shipping chocolate to customers or you simply want to send someone luxury chocolate truffles as a gift, check the guidelines on how to pack chocolates internationally without them melting.
Food items are usually restricted or prohibited for shipping. Please note that insurance may not apply.
HOW TO SHIP
PACKING GUIDE
Sending personalised chocolates to someone as a gift will make their day! Follow our pro tips on shipping chocolate internationally by courier without it melting, and make sure your recipient gets their parcel in perfect condition.
INTERNATIONAL SHIPPING
Customs checks now apply for all shipments to and from the UK. Perishable goods such as chocolate are considered restricted for shipping by postal and courier companies, so it is important to bear this in mind if you wish to send chocolate overseas to Europe from the UK.
If you decide to include chocolate in your parcel, please note that this may be removed or the shipment may be returned to the sender. Please see our page for more information on shipping after Brexit.
It is possible to send chocolate to the USA, although there are some specific restrictions you need to be aware of. Chocolate and other food items must be approved by the US Food and Drug Administration (FDA) before they are allowed into the USA.
Please note that Kinder Surprise eggs are banned from shipping to the USA because the toys they contain are considered a choking hazard.
NEED MORE INFORMATION?
It is important to note that not all courier companies will send chocolates overseas. For example, DHL, TNT and UPS will not ship parcels that contain chocolates within the content. Each courier has specific rules and requirements for different shipments and services, so we recommend checking this further with the designated courier for your route. When booking the Express or Priority shipping services, please make sure not to include these items, as the courier will refuse to collect the parcel. If you need further assistance, you can reach us by chat, phone or email before shipping to discuss your options.
Even though chocolates and truffles are included in the list of restricted and prohibited items of most postal and courier companies, many people still send chocolate, chocolate truffles and bonbons in the mail when shipping within the EU. Since chocolates are great gift ideas, people usually pack them in their parcel with other belongings such as clothes.
We cannot guarantee that chocolate will not melt when sending it overseas due to lack of temperature control in most shipping services. You should also consider other factors, such as the ingredients of the product, as well as the quality of the cooling packs you use when sending chocolate abroad.
Yes, you can mail a chocolate candy bar in an envelope. Small chocolate candy bars can be safely sent in padded envelopes. However, bear in mind that the Eurosender Document Service is only suited to ship documents and letters. Therefore, make sure to book a package service when sending chocolate in an envelope by courier.
No, if you decide to ship chocolate or anything that can be found on the prohibited and restricted items list, your shipment will not be insured. You will not be able to claim compensation in the unlikely event of loss or damage.
It is generally not recommended to send chocolate on long distances since it may be exposed to high temperatures during transit, particularly during the hot summer months. Check our dedicated page on shipping gifts internationally for other ideas on what you can send instead!