Properly packing your parcel before handing it over to the courier is crucial to prevent damage and ensure a seamless delivery. Depending on the service you choose, your shipment may pass through various hands, vehicles, and warehouses. Follow our guidelines to guarantee that your parcel contents reach their destination safely.
PACKAGING MATERIALS
Choose good-quality packaging materials for your shipment. This will prevent potential loss or damage to your items.
Cardboard box
Plastic stretch film
Duct tape
Packing peanuts
Polystyrene sheets
Bubble wrap
PACKING GUIDELINES
Follow the steps below to pack your parcel in the best way for shipping:
Internal protection for your package is just as important as the external packaging.
PACKAGING CARE
If the parcel you are shipping needs special packing care, check our guidelines below:
Are you shipping something else?
See all packing guidelines
OUR SHIPPING OPTIONS
NEED MORE INFORMATION?
Couriers will not pack your parcel as it is not included in the shipping price. Therefore, it is your responsibility as the shipper to ensure that your parcel is properly packed for shipping by courier.
No, you should not send a parcel without packaging. Courier drivers will not pick up improperly packaged parcels. You risk losing or damaging your parcel in transit. You will not be able to claim any compensation for a parcel without sufficient packaging.
Yes, you can, however bear in mind that the standard form of packaging in shipping is a cardboard box. If you are shipping items in a suitcase, make sure that the suitcase is wrapped in plastic stretch film and packed in a sturdy, double-walled cardboard box. Couriers in certain countries may refuse to take suitcases that are not properly packed in cardboard boxes, and additional fees may apply. For specific information about your desired route, please contact our support team via chat.
Wrap the suitcase you are shipping with several layers of plastic stretch film. All pockets must be closed and fully zipped. No irregular or sharp edge is allowed. Make sure that all handles and wheels are completely covered and that nothing is sticking out. Plastic bags should not be used to wrap suitcases for shipping. For more information, check our guidelines on how to pack a suitcase for courier transport.
Yes, you can use plastic boxes for shipping but bear in mind they are not appropriate as an external packaging material, since they cannot bear the shocks of transport. If you wish to use a plastic box, pack it inside an appropriately-sized cardboard box before shipping, otherwise, the courier may refuse to pick it up.
All mentioned packaging materials can be found in stationery or hardware stores. Make sure that you choose suitable packaging materials for the weight and type of item you are shipping.
You should not send a package in a plastic or bin bag because these materials tear easily and there is a risk that the shipping label will be torn off in transit. The best way to send your package is in a cardboard box.
Yes, you can label your package as “fragile” but this does not mean you should not pack your delicate items properly for shipping. Make sure that the packaging itself is sufficient enough to protect the contents without signage on how to handle the parcel. For more information, check our page on shipping delicate or breakable items.